BYD Warranty and Roadside Assistance Explained

What the BYD UK warranty covers, how long each part lasts, and how BYD Assistance breakdown cover works and gets extended.

Updated 2026-10-16 · Sourced from byd.com/uk warranty policy and BYD Assistance pages

Quick answer: new BYDs in the UK have a 6-year / 93,750-mile warranty, with 8 years on the drive unit and the battery (battery to 155,350 miles and 70% health). Breakdown cover is BYD Assistance, 24/7 on +44 20 3307 2546.

What is covered, and for how long

PartCover
Vehicle (basic warranty)6 years / 93,750 miles (150,000 km)
Drive unit (motor and controller)8 years / 93,750 miles
High-voltage battery8 years / 155,350 miles (250,000 km), to 70% State of Health
Body anti-corrosion12 years, unlimited miles
From the per-model table on BYD UK's warranty policy, which gives the same terms for every current model. The text on that page quotes 125,000 miles for the battery; the table, and BYD's Atto 3 EVO press release, say 155,350 miles.

Cover depends on the car being serviced to BYD's schedule. See service intervals.

BYD Assistance roadside cover

  • Phone: +44 20 3307 2546, 24 hours a day
  • Where: the UK and across Europe
  • Electric cars: 24 months from new, plus a further 24 months if the car is serviced at an authorised BYD repairer
  • DM-i plug-in hybrids: 24 months from new, then two 12-month extensions on the same servicing condition

Details are on BYD UK's BYD Assistance page. Save the number in your phone before you need it.

Had a warranty claim or a breakdown?Tell other owners how it went and how long it took.

Ask the community

Frequently asked questions

How long is the BYD warranty in the UK?

6 years or 93,750 miles (150,000 km) for the car, with 8 years on the drive unit and the high-voltage battery.

How long is the BYD battery warranty?

8 years or 155,350 miles (250,000 km), to 70% State of Health, according to the table on BYD UK's warranty policy page.

What is the BYD roadside assistance number?

BYD Assistance is on +44 20 3307 2546, 24 hours a day, across the UK and Europe.

How long does BYD roadside assistance last?

24 months from new. Electric cars get a further 24 months, and DM-i cars two 12-month extensions, when serviced at an authorised BYD repairer.